Grubhub charging us even when our customers don’t order: restaurant owners
Restaurateurs across the country say they are being bamboozling by Grubhub, charging hidden fees for orders that never happened — an allegation that could cost the company millions, The Post has learned.
View ArticleRestaurant owners furious over Grubhub billing revelations
This is gearing up to be one ugly food fight. Restaurant owners have been digging into their Grubhub billing records and demanding their money back since reading The Post’s exclusive report Monday...
View ArticleGrubhub wants explosive lawsuit kept behind closed doors
Grubhub wants to keep an explosive lawsuit claiming it’s ripped off restaurants out of the public eye — even as it scrambles to quietly contain the fallout from irate restaurant owners. The giant food...
View ArticleCity Council to investigate Grubhub’s restaurant-killing fees
The New York City Council has scheduled an oversight hearing into the stiff fees charged by Grubhub and other food-delivery apps — setting the stage for a possible government crackdown on the sites’...
View ArticleGrubhub repays one eatery $10K over fee protest
A riled-up New York restaurateur got a refund of more than $10,000 from Grubhub after he complained about five years’ worth of bogus fees for phone calls that had nothing to do with food orders, The...
View ArticleNew probe stirs in Grubhub fee fight
Grubhub may soon be getting an unwelcome order — from the federal government. The Small Business Administration — a US agency that guarantees loans to mom-and-pop businesses — is probing how the online...
View ArticleGrubhub execs grilled over bogus fees
Grubhub drew snickers and guffaws at a City Council hearing Thursday as its executives for the first time attempted to defend the company — which also owns Seamless — against allegations that it has...
View ArticleGrubhub made over 30K websites disguised as restaurant homepages
In all cases reviewed by The Post, Grubhub’s copycat sites use the restaurants’ logos — even as they direct customers to its Grubhub and Seamless sites.
View ArticleGrubhub CEO denies service set up restaurant sites without permission
Grubhub’s chief executive on Tuesday denied that the company set up thousands of websites to take orders for restaurants without their permission — saying Grubhub’s contracts gave it the right to do...
View ArticleState liquor authority threatens delivery services over hefty fees
Grubhub might have to swallow hard when it reads this new set of rules. The New York State Liquor Authority — a powerful agency that regulates restaurants serving alcohol statewide — is developing new...
View ArticleCity council member asks AG for Grubhub antitrust investigation
A New York City council member has asked New York Attorney General Letitia James to open an antitrust investigation into Grubhub, The Post has learned. Mark Gjonaj, the head of the council’s Committee...
View ArticleSchumer wants Grubhub to eat any ‘fake’ restaurant fees
Sen. Chuck Schumer is getting in the middle of the food fight between Grubhub and New York City restaurants by asking the delivery app to eat its “fake” fees. In May, The Post reported how...
View ArticleSchumer demands Grubhub CEO refund all overcharges
Sen. Chuck Schumer has been in talks with the chief executive of Grubhub over bogus fees the food-delivery giant has been charging restaurants nationwide — and is demanding that the company cough up...
View ArticleGrubhub’s profits plunge 96% as it grapples with fake-fee outcry
Grubhub scrambled to fend off allegations that it’s been charging bogus fees to restaurants and setting up fake Web sites to take orders, even as it reported a 96-percent profit plunge. On a Tuesday...
View ArticleGrubHub extends refunds for fake fees amid pressure from Schumer
Food ordering giant Grubhub’s olive branch to restaurants is getting chewed up and spit out. The Chicago-based company — which also owns delivery company Seamless — agreed on Thursday to widen the...
View ArticleState agency targets Grubhub with proposal to cap fees
In the latest attack on Grubhub’s businesses model, a New York state agency proposed a cap on how much third-party companies can earn helping restaurants with food orders. The New York State Liquor...
View ArticleGrubhub stock falls after Jim Chanos says he’s shorting
Shares of Grubhub dropped nearly 6 percent on Thursday after a prominent short-seller revealed he was betting against the food delivery giant. Investor Jim Chanos said Grubhub is facing a perfect storm...
View ArticleGrubhub fees hurting small businesses, claims NYC council member
A New York City politician is pooh-poohing claims by food-delivery apps that they help mom-and-pop restaurants more than they hurt them. City Council Member Mark Gjonaj on Monday pushed back against a...
View ArticleState regulator says Grubhub’s stiff fees could be illegal
A New York regulator said third-party food-delivery companies like Grubhub and Uber Eats appear to be breaking state laws by charging restaurants stiff fees that are based on a percentage of their...
View ArticleNYC councilman slams Grubhub CEO as ‘aggressive, dismissive’ of probe
A food fight between Grubhub and a New York City councilman is getting messier than ever. The food-delivery giant’s chief executive Matt Maloney has been “needlessly aggressive and dismissive” of a...
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